Returns & Exchanges
At SPCA, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Log into your SPCA account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all labels are attached and the printed return slip is included inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.